Hotel Jelena
Jovana Dučića 25, Banja Luka, Bosnia and Herzegovina
Excellent
801 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Double Room
Guests: 2
Area: 23 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Iron, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Living Area:
Desk
Media & Technology:
Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Shower cap
Twin Room
Guests: 2
Area: 23 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
Room description:
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Iron, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Living Area:
Desk
Media & Technology:
Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Shower cap
One-Bedroom Apartment
Guests: 2
Area: 46 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This apartment's standout feature is the hot tub. Offering free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 2 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Iron, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Activities:
Hot tub
Kitchen:
Refrigerator, Kitchen, Kitchenware, Oven, Stovetop
Living Area:
Desk, Sitting area, Dining area
Media & Technology:
Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Shower cap
Double Room - Disability Access
Guests: 2
Area: 37 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit has 1 bed.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Iron, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Living Area:
Desk
Media & Technology:
Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Shower cap
Double or Twin Room - Annex
Guests: 2
Area: 23 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
2 x Twin bed(s) (90-130 cm wide)
Room description:
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.
General:
Safe, Air conditioning, Iron, Heating, Carpeted, Soundproof, Trash cans
Living Area:
Desk
Media & Technology:
Flat-screen TV
Bedroom:
Wardrobe or closet, Childrens' cribs
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Hairdryer, Bathrobe, Free toiletries, Bathtub or shower, Toilet paper
Traveler's reviews
8.8
Excellent
801 reviews
Staff
9.22
Facility
9.18
Cleanliness
9.52
Comfort
9.21
Location
9.23
Price quality
8.96
Facilities - Hotel Jelena
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Business center
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Packed lunches
- Fax/Photocopying
- ATM on site
- Private check-in/out
- Shuttle service (additional charge)
- Daily housekeeping
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Soundproof rooms
- Heating
- Air conditioning
- Designated smoking area
- Convenience store on site
- Wifi in all areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Activities
- Sauna
- Spa
- Massage
- Spa facilities
- Spa/Wellness packages
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Safety features
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
- Thermometers for guests provided by property
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Accessibility
- Wheelchair accessible
- Raised toilet
- Lowered sink
Outdoors
- Garden
Front Desk Services
- Invoice provided
House Rules
Check-in:
14:00
Check-out:
11:00
Cards accepted at this property:
Visa, MasterCard, Bancontact
The Fine Print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Guests can check in from 14:00 and must check-out by 11:00.
The property is located at Jovana Dučića 25, Banja Luka, Bosnia and Herzegovina.
Room categories at Hotel Jelena include Double Room, Twin Room, One-Bedroom Apartment and Double Room - Disability Access.
Parking is included in the rate and does not require an extra fee.
Guests can eat nearby at Cafe Yoko (350 m), Caffe Bar Lorca (400 m), Caffe Lu (500 m) and Restoran-Roštiljnica Laguna (850 m).
Guests can arrange airport transfers directly through Hotel Jelena.
Hotel Jelena offers several spa and wellness facilities, including Sauna, Spa, Spa facilities and Spa/Wellness packages.
Hotel Jelena is roughly 25 minutes away from Banja Luka International Airport.
The property is about 850 m from the city center.
Business facilities at Hotel Jelena include Meeting/Banquet facilities, Business center and Fax/Photocopying.
Prices at Hotel Jelena start from €68 per night.
Hotel Jelena offers several on-site food and drink options, including Restaurant and Bar.
Hotel Jelena employs multilingual staff who can communicate in German, English and Serbian.
Guests will find multiple accessibility-oriented facilities at Hotel Jelena, including Facilities for disabled guests, Accessible parking, Raised toilet and Lowered sink.
The accommodation is located close to several attractions, such as Park Bulevar (850 m), Park za Decu (850 m), Igraonica Bambi - Boska (850 m) and Kastel Fortress (1.3 km), which are easily accessible during the stay.
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